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About Us

Centers.org aims to help individuals and their families who are living with the struggle of drug abuse and addiction to find the help that they need. We understand the perils of addiction and the confusion that often surrounds finding treatment. Here you can learn about drug treatment and begin your search for the right facility for you or a loved one.

Centers.org is developed and maintained by Recovery Brands, LLC, a subsidiary of American Addiction Centers, Inc. (“AAC”).

How Our Helpline Works

For those seeking addiction treatment for themselves or a loved one, the Centers.org helpline is a private and convenient solution. Caring admissions consultants are standing by 24/7 to discuss your treatment options. These advisors work solely for AAC and will discuss with you whether an AAC facility may be an option for you. To view a list of residential treatment centers operated by AAC, visit americanaddictioncenters.org/treatment-centers.

If AAC cannot provide a treatment option that meets your needs, the admission consultant may suggest that you search for a non-AAC treatment facility. Our helpline is offered at no cost to you and with no obligation to enter into treatment. Neither Centers.org nor AAC receives any commission or other fee that is dependent upon which treatment provider a visitor may ultimately choose. You can connect with hundreds of other facilities by browsing our listings and calling them directly, or by visiting SAMHSA.gov.

Centers.org Content and Contributors

The content provided on Centers.org features valuable information to help you and your loved ones determine your needs when it comes to seeking treatment for drug or alcohol abuse. We strive to provide accurate and up-to-date information available in the field of addiction medicine and behavioral health, and have enlisted an acclaimed team of authors, treatment professionals, and editorial experts to write, review, and update content to check that it meets our high editorial standards. Some of our reviewers include:

  • Scot Thomas, MD: University of California, San Diego School of Medicine
  • Lauren Villa, MPH: Public Health, University of California, Berkeley
  • Marisa Crane, BS: Health Sciences, Drexel University
  • Meredith Watkins, MA, MFT: Psychology, Chapman University; Licensed Marriage and Family Therapist
  • Dan Wagener, MA: Counseling Psychology, Lewis & Clark College
  • Lauren Brande, MA: Psychology, Boston University

For permission to reproduce content, please contact us.

Ethics

Our goal is to provide ethical and compliant resources on Centers.org to support our visitors and their on-site experience. We aim to make our site as transparent as possible by marking ads to distinguish them from editorial content, disclosing our sponsors, as well as AAC’s relationship with our website and our helpline. We authenticate our paid sponsors using the same vetting criteria utilized by the federal Substance Abuse and Mental Health Services Administration (SAMHSA) to ensure that our partners are licensed and credible.

Our content is impartial and unbiased. We do not endorse or subscribe to any particular recovery method, and we believe that the personal decision to seek treatment is one that should be done autonomously and with the support of all possible information.

We hold ourselves to the highest level of financial integrity, and we do not sell or broker admissions, or engage in unethical “consultant contracts.” If you encounter any marketing practices based on calls made to centers or helplines listed on this site that you feel are deceptive, unethical, or misleading, contact us and we will do our best to correct the situation and help you find a trustworthy provider.

Identifying an Appropriate Treatment Provider

The process of finding a treatment provider can feel overwhelming. Resources, like facility websites or Centers.org and the following guide, can help you determine which options are best for you or your loved one.

  • Identify proper accreditation and licensure. Appropriate state licensure is important in determining what services and levels of care are permissible to be rendered at a treatment center. Some facilities voluntarily obtain accreditation from the Joint Commission or CARF, indicating that they have met quality and safety standards that go beyond those required by the state.
  • Determine if the program is a clinical match. Successful outcomes rely on appropriate clinical care. There is no one-size-fits-all method to treatment. When searching for treatment, ask an admissions counselor for details on the clinical program. Are the methodologies utilized evidence-based (meaning scientifically proven to produce better outcomes)? Does the treatment center employ medically licensed healthcare providers? Will the center provide the name and credentials of its providers? Has the treatment center published any outcome studies? Make note of the questions you are asked by the admissions team, and if they ask you for your medical history. This will help you and the facility’s staff determine if your needs match with the clinical program offered.
  • Assess your financial options. Discuss with your insurance provider or an admissions counselor if treatment is “in-network.” If your insurance provider will not cover treatment or a portion of treatment, determine what additional expenses you may have to cover ahead of time, and ask if payment plans are available.
  • Get as much information as possible. Read about the staff’s experiences, skills, and licenses online, and view videos and photos and read reviews to “see” what the treatment experience will be like. Ask an admissions counselor about how the intake, treatment, and discharge process work, and about what happens after treatment.
  • Look for red flags and possible warning signs. Some treatment centers advertise a “cure” or an unrealistic success rate. Others may only ask you about your ability to pay, and then determine a “fit” without getting any medical or clinical information about you. Some bad actors will even offer you gifts, cash incentives, help with obtaining insurance, or free travel. These are possible signs of illegal or unethical behaviors that can possibly harm you or your loved one.

Contact Us

Recovery Brands, LLC

517 4th Ave. Suite 401, San Diego, CA, 92101

1 (877) 849-6581

 


We can help you find the right treatment center.
Call 1-888-968-9816 Who Answers?